Dealer Management System


CROSS is an IT solution conceived for the car retail trade of Volkswagen Group brands; a solution into which over 40 years’ Porsche Informatik experience has flowed. The system supports all car dealership processes in the sales, service and spare parts, and management and controlling areas, allowing users to focus 100 percent on their customers.

CROSS 3 is the latest development of our successful CROSS 2 concept. The new application is web-based and modularized.

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Sales team support



With VU3 sales support, Porsche Informatik provides car dealers of the international PHS and VW organization with a custom IT solution for sales. VU3 supports all sales processes – fully integrated into the CROSS Dealer Management System and the IT landscape of the respective national organization.

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Mobile service support

Mobile Service Reception

Mobile Service Reception is a web application that runs on tablet computers, which, in combination with CROSS, supports the processes around vehicle reception in service operations.


ServiceCube is a web application that supports repair documentation, digital order extensions and order information in the service process, including on mobile devices.



Rating platform


CarAdvisor ( is an online rating platform where customers can rate car dealerships and optional extras for models of our Group brands. CarAdvisor also serves as a customer satisfaction tool for sales and service of the VW Group brands in the Austrian market.

Document management and archiving


DocStore is a system platform for the creation, distribution, archiving and management of documents in defined structures as well as invoice processing with electronic signature and incoming invoice workflow.


DocFlow is a process-oriented, fully integrated software solution for the electronic exchange of sales documents. It provides a comprehensive view, management and release of process-relevant documents and data between the different areas of the dealership (sales, planning, management) with integrated electronic signature processing.